FAQ
ICMS
Adept | Agile | Accurate
Your end-to-end solution for all compliance needs
Product
What can I expect from ICMS?
ICMS gives you the ease of staying compliant and audit-ready with its user-friendly formats, reminders, reports, audits, risk management, vendor management and more.
What are the major features of ICMS?
Pre-defined formats covering your major compliance functions, document creation and archival, alerts and reminders, reports and analytics, risk and vendor management, workflow-based model, and audit trails.
How do I access ICMS for different compliances?
As a user, you automatically get access to all the compliances you opt for during enrollment or purchase.
Can I do audits using ICMS?
Yes, ICMS allows you to plan, schedule, conduct, and track audits effortlessly.
ICMS – an audit firm or a technology platform?
ICMS combines compliance expertise with technology to manage your compliance effectively.
Can I have access restrictions on different modules of ICMS?
Yes, you can create users and assign access rights based on your organization’s requirements.
How do I buy ICMS for my organization?
ICMS is available as a SaaS subscription or an on-premise license—choose what suits your needs best.
What is the price of subscription?
Contact our support team to learn more about pricing.
Is there any offer or discount for MSMEs?
Yes, special discounts are available for MSMEs. Please get in touch with our support team.
Implementation
What is the implementation timeline for ICMS?
Typically, implementation takes 8-12 weeks based on customization and data migration requirements.
Do I need to change my existing IT infrastructure to access ICMS?
No, ICMS is a SaaS application and can be accessed with standard internet connectivity.
Can I create/modify users and access rights myself?
Yes, ICMS allows an admin to create or modify user access rights, or you can get assistance from our support team.
Can I integrate ICMS with other software applications?
Yes, ICMS can be integrated with other applications via available APIs.
Associated Features
Can I use ICMS to generate reports?
Yes, ICMS provides customized reports and analytics based on user input.
Does ICMS give me reminders for tasks?
Yes. ICMS features a task bar with alerts for renewals, approvals, and more, delivered via email (and soon via WhatsApp).
Is it a readymade product or should it be customized?
ICMS is a solution that requires customization to best suit your business needs.
How much of compliance is digitized using ICMS?
ICMS digitizes 100% of the compliance process with pre-defined formats, automated alerts, and document management.
Will my employees need training to use ICMS?
ICMS is designed to be extremely user-friendly. A basic level of training is sufficient.
Can I manage multiple compliances simultaneously using ICMS?
Yes, ICMS efficiently manages overlapping compliance requirements, minimizing duplication of effort.
Can I have an escalation matrix?
Yes, you can maintain an escalation matrix with alerts triggered based on due dates and task statuses.
Does ICMS send alerts? If yes, what are the modes?
ICMS sends alerts via email and will soon offer notifications on WhatsApp.
Audits
How does ICMS help in audits? Can I plan and conduct audits using ICMS?
ICMS manages audits from planning, checklist updates, and tracking compliance status to closing non-compliances using pre-defined formats.
Can I store audit reports on ICMS?
Yes, ICMS provides options to upload and store audit reports in designated folders with controlled access.
Pricing
What is the cost of purchase of ICMS?
There are two models—Subscription (SaaS) and License. Pricing depends on your chosen model and the number of compliances. Please book a demo for details.
What are the payment frequencies available?
Subscription payments can be monthly, quarterly, half-yearly, or annual, while license payments are made upfront.
When will my subscription be due?
Subscription due dates are based on your chosen frequency and will be communicated via alerts.
Can I move from one subscription model to another?
Yes, you can contact our support team to change your subscription and payment models.
What happens if I don’t renew my subscription?
If you do not renew your subscription, your access to ICMS will be deactivated after the grace period.